OVERVIEW
The benefits of PocketIntranet™ are the deep scope of information, the
portability, and the speed at which information is retrieved. It takes one
second to power up a handheld device and just a few more to find the
information.
The information that is critical to your organization's success will
be put into your PocketIntranet. The content is very easy to navigate. The texts
are supported with photos and illustrations.
Within seconds, you will be able to access the phone numbers to all internal functions and
to all employees. You are able to view a product catalog, including images and
technical drawings. Then instantly jump to the price list, and lastly to a set
of product
manuals.
This is the Competitive Advantage -- the power of having thousands of pages of
information that is truly valuable to you and your organization -- always with
you, always available.
PocketIntranet is a subscription-based solution that will provide your entire
organization with accurate and updated information. Your organization's own
information will be complemented with timely and suitable business-related information.
The true power of the PocketIntranet will be
realized when the information is shared throughout your whole organization.
Depending on positions held, different people need different sets of
information.
Therefore, User Groups with a need for similar information are identified.
Sample of User Groups, with different needs regarding access to PocketIntranet content:
• All Employees
• Management
• Sales Force
• Customer Service
• Maintenance and Support
• Customers
• Business Partners
Access to PocketIntranet
information is based on the
specific User Group a person belongs to.
CONTENT MODULES
Content Modules are the building blocks of your
PocketIntranet. The information is grouped into Content Modules for quick
access. Samples of common PocketIntranet Content Modules, based on Departments:
|
CORPORATE INFORMATION • Corporate Directories • Corporate Information / Holidays • Industry Terminology |
PRODUCTION • Production Planning • Manufacturing Procedures • Maintenance & Repair Manuals |
|
MARKETING • Campaign Plans • Marketing Events • Promotion Info • Competitive Intelligence |
SALES • Product & Price Catalog • Presentations • Current Offers & Discounts • Sales Manual / Sales Training |
|
CUSTOMER SERVICE • KnowledgeBase - Customer Service • Frequently Asked Questions • Customer Service Procedures |
INFORMATION TECHNOLOGY • Interactive User Manuals • KnowledgeBase - IT • Interactive Training |
|
FINANCE • Financial Reports • Vendor Information • Financial Terminology |
HUMAN RESOURCES • Employee Training Programs • Employee Manual • Employee Benefits and Discounts |
You can reach people with information during
times previously impossible. Employees who travel substantially can use their
travel time for reading up on Industry News, Personal Development, Competitive
Intelligence, etc.
EXAMPLE: You are operating a franchise business with
900 members. PocketIntranet puts information your franchisees will
need, right into their pockets. They will have the general guidelines, best practices
on how to run their operation, extensive benchmark numbers, whom to contact when
they need help, guidelines for analyzing financial statements, ideas from other
franchisees on business improvements, information on what the competition is
doing, etc.
By using CrosslinX, related information in different Content Modules is tightly integrated. This makes the process of finding answers extremely fast.
EXAMPLE:
The Product Catalog has
Crosslinx to the Price List and to Product Images, to the Product
Maintenance Manual and lastly to the Industry Terminology Module.
When looking at a product in
the Catalog, the price is one click away and the Product Illustrations just
another click. The Maintenance Info on a particular product takes one second
to retrieve.
When new employees encounter an unknown term in the Product Manual,
they can immediately access the Terminology Module.
DEPLOYMENT AND
UPDATES
Deploying a PocketIntranet is a quick process:
1. Identification of User Groups and Content Modules. Appointment of Content
Managers for
different Content Modules.
2. Information for PocketIntranet is submitted.
3. First version of your organization's PocketIntranet is finalized and
tested by key users.
4. Corporate-wide rollout of PocketIntranet.
Updating a PocketIntranet:
1. Updated and new information for the PocketIntranet will be submitted to
PocketIntranet by
appointed Content Managers.
2. The changes will be consolidated by the staff at PocketIntranet.
3. Updates will be distributed to your users at
pre-determined intervals.